AI Customer Support Chatbot
A conversational assistant handling common queries automatically, with clean handoff to a human. Built with Python, NLP, REST APIs.
A conversational assistant handling common queries automatically, with clean handoff to a human.
The problem
Support requests were repetitive and slow to respond to outside business hours.
The solution
A conversational AI assistant that handles common queries automatically and hands off complex ones to a human.
Features
- 24/7 automated responses
- Human handoff flow
- Website + WhatsApp integration
Technologies
Python, NLP, REST APIs
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